HERE TO HELP
Less uncertainty.
More confidence.
Product, recovery, compatibility and ordering. Clear answers to the important questions.
Is Plate B a hardware wallet?
Plate B is a physical metal recovery backup, not an electronic signer. It does not generate keys, connect to a network or custody assets. A compatible wallet is still needed to manage and sign transactions.
How many recovery words does it support?
Plate B supports 12 / 24 English BIP39 recovery words. Do not assume that other word counts or backup standards are compatible based only on a wallet brand.
Can it work with Ledger, Trezor and other wallets?
Check the actual wallet’s backup format and word count. The same brand may offer different backup formats. Compatibility is determined by your setup, not by its name alone. These brands do not imply affiliation or endorsement.
How should I store Plate B?
Remove the marker draft with alcohol, verify the punched record, then store Plate B securely. An optional cover does not encrypt your information or replace secure storage.
Are 20 tons and 1300°C unconditional guarantees?
No. These are brand claims and specific demonstrations, not unconditional guarantees. Duration, temperature, marking quality and incident conditions affect outcomes. Read the security and testing guidance and contact support about specific requirements.
Can I send my phrase to support for checking?
No. Never send a recovery phrase, private key, passphrase or photos showing your recorded secrets. Support will not ask for them. Describe product issues without secret information.
What about an additional passphrase?
If your wallet uses a passphrase, recovery generally requires the exact same passphrase. The recovery words alone may not restore that wallet. Follow the wallet maker’s guidance for a separate, secure plan.
What if I mark it incorrectly or lose it?
Do not erase an existing wallet based on an incorrect backup. Follow the booklet and contact support for marking issues. If a backup is lost, stolen or exposed, follow the wallet maker’s security procedure and, when necessary, move assets to a newly and securely generated wallet.
How do I order and pay?
Choose an inquiry quantity on the product page and create an email to hi@beyondgold21.com. Our team confirms price, stock, shipping and payment methods. This site has no online checkout or wallet connection.
What is included?
The instruction sheet lists: Plate B ×1, automatic center punch ×1, marker ×1, instruction sheet ×1 and recovery sheets ×2. The Plate B cover is an optional accessory.
How do I ask about returns or wholesale?
The brand offers a 30-day satisfaction guarantee with return shipping paid by the buyer. Contact hi@beyondgold21.com for conditions applying to your order, wholesale or distribution. Never include recovery words.
Why does the film load only after a click?
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